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General Lionel & Model Train Discussion => General Lionel Model Train Discussion => Topic started by: Ken G on December 05, 2013, 05:48:53 pm

Title: Re: Grand Central Terminal
Post by: Oscalerail on March 16, 2014, 02:01:35 pm

I am sorry you feel that way. Lionel's manufacturer in china has been behind on production for a long time. Also, the terminal was in high demand, so you can not expect them to be exactly on time. For such a high quality company, Lionel can make up for being behind in its high quality.

Title: Re: Grand Central Terminal
Post by: Conductor on December 06, 2013, 12:09:27 pm

Welcome to the Lionel Train Forum!

Title: Grand Central Terminal
Post by: Ken G on December 05, 2013, 05:48:53 pm

The Lionel shipping schedule is a joke and so is the customer support.
The Grand Central Terminal was due out Aug. from a April order date, and it's still not in!  The Lionel web site is a joke, and when you ask questions from customer service they can answer anything in detail.  Why post a schedule if it's never accurate?  Why post a schedule if its not updated?  Grand central terminal as a christmas present in 2013 on the 100 anniversary of the real terminal?  I don't think so.  Way to disappoint again Lionel!